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AI Transparency Disclosure

How we use artificial intelligence in our platform

Last updated: March 13, 2026

Introduction

This AI Transparency Disclosure explains how our platform uses artificial intelligence (AI) and machine learning technologies to provide and improve our services. We believe in being transparent about how AI is integrated into our platform.

AI Features We Use

Conversational AI Assistant

Our platform includes an AI-powered assistant that can help users with:

  • Booking appointments and managing reservations
  • Answering questions about available services
  • Providing information about business hours and staff availability
  • Assisting with booking modifications and cancellations

Text Enhancement

We offer AI-assisted features that help business owners:

  • Generate and improve service descriptions
  • Create professional business content
  • Enhance communication with customers

Knowledge Retrieval

Our system uses Retrieval Augmented Generation (RAG) to:

  • Answer questions based on business-specific knowledge bases
  • Provide accurate information from uploaded documents and FAQs

AI Providers

We use the following third-party AI services:

  • OpenAI: Powers our conversational assistant and text generation features
  • Google Gemini: Powers our conversational assistant and text generation features

Data Processing

What Data Is Processed by AI

  • Conversation messages between users and the AI assistant
  • Business information provided for service descriptions
  • Documents uploaded to knowledge bases
  • Booking-related queries and context

Data Retention

  • AI conversation logs are retained according to our Privacy Policy
  • We do not use your data to train AI models without explicit consent

Limitations and Disclaimers

AI Limitations

  • AI responses may occasionally be inaccurate or incomplete
  • The AI assistant cannot perform actions outside its defined capabilities
  • Complex or unusual requests may require human assistance and approval

Human Oversight

  • All booking actions are logged and can be reviewed
  • Users can escalate to human support when needed
  • Business owners have full control over AI feature settings

User Controls

You have control over AI features:

  • Enable or disable AI assistant functionality in your account settings
  • Opt out of AI-enhanced content suggestions
  • Request human assistance instead of AI support
  • Delete conversation history with the AI assistant

Updates to This Disclosure

We may update this AI Transparency Disclosure as we add new AI features or modify existing ones. We will notify users of significant changes through our platform.

Contact Us

If you have questions about our use of AI, please contact us: